Many of our customer write to us passing on their thoughts on the SBS service. Below are some of recent customer testimonials.
"Not only was the final price cheaper than the big companies (B&Q, Magnet, Homebase etc) but the furniture quality is better and the fitting far exceeds my expectations. A truly professional, quality service" - Mr. & Mrs. Smith
"I am writing to thank everyone at SBS European Kitchens following the recent installation of our new kitchen. I found the service to be impeccable. Your design staff are polite, attentive and receptive and offered sound help and advice throughout the process. The planned installation date was met, and materials arrived in an orderly and timely manner. The disruption expected was greatly minimised by our expert and thoughtful fitter – Steve. Working alone, he showed huge patience both with the fitting and ourselves! I cannot praise his work too highly."
Commander & Mrs. Howden
"The fitters were friendly and able to be trusted alone in or house for long periods. They arrived when they said they would. The design SBS suggested has created more space and opened up a previously cramped kitchen. Having used SBS some years ago, and again recently, I would not hesitate to recommend the Company to anyone contemplating a new kitchen."
Mr. & Mrs. Albuery
"The work that Ted and Mark have done for us is first class. The fitting, cleaning up etc., was more than we hoped for. Ted fitted our kitchen in our last house, his work is excellent. I will continue to recommend SBS to my Customers where I work. SBS are a great team. Thank you Ted, Mark and Designer, Nigel."
Mr. & Mrs. Toomey
"This is the second SBS kitchen we have purchased. The first was 20 years ago in a previous house. We are pleased to report that the whole process was completed efficiently from planning to installation, and this kitchen is equally as good as the first."
Mr. & Mrs. Lee
"I would recommend SBS because of the quality of the product, and the excellent help I was given. SBS is a family business who I feel are all working to the same end. Steve, the fitter, who worked so hard, also impressed me. Yes, I would be confident in recommending your Company to family and friends. Thank you."
Mrs. Hatley
"After talking to a friend who had her kitchen fitted by SBS 25 years ago, I decided to have a look and met the wonderful Nigel. I knew immediately that I had found the firm I wanted to fit my new kitchen. The trio who fitted my new kitchen were fantastic and a pleasure to have working in my house. I cannot recommend SBS too highly. They are an extremely professional, friendly firm and next time I need a new kitchen I know exactly where I am going. I just love my new kitchen."
Christine Lemm. Emsworth
"Our team, consisting of Ted, Mark & Tony started the job on the date we were given, and completed on time, incorporating any minor changes to our satisfaction. They were always reliable, extremely polite and patient, and were keen to ensure that we were happy with the final result. The after-sales care has been excellent and if any issues arose, they were dealt with speedily and courteously."
Mr. & Mrs. McIntosh
"I would certainly recommend SBS because the kitchen arrived promptly. Larry and Ashley, the fitters, were a pleasure to have in our home. They were hard workers, cleaning up after themselves, and were pleasant and courteous throughout the installation. Dave, the tiler also arrived promptly both days, he too worked hard and did an excellent job. Well done SBS – we certainly would recommend you. I must also mention, Owen (Designer), if he hadn’t done such a good job we would still be in a mess!"
Mrs. Kimber
"I would recommend SBS because of the great help and kindness all of the Staff have given me. They made me feel special. I have really enjoyed the experience of having a new kitchen, IT IS SUPER! And, so were the very nice workmen. Nothing was too much trouble, they so wanted to make sure I would be happy with the results, which of course, I am. Thank you all again."
Mrs. Brenda Polhill
"SBS did a fantastic job with excellent workmanship. Ted, Mark and Tony were a very efficient team and made a big job seem very easy, nothing was too much trouble. Also, everything was so well organised between the gas, electric and skip hire etc., amazing! Thanks to all concerned."
Mrs. Boxall. Copnor
"Everything from start to finish has been great. Our SBS experience has been an absolute pleasure. Everybody has done an excellent job. Nigel, and Matt in the Office gave us all the assistance they could and the fitters have done a brilliant job. Nothing was too much trouble. We are over the moon with our new kitchen and we would have no hesitation in recommending SBS to anyone!"
Mr. & Mrs. Dunning
"We are very pleased with the design by Nigel and the very professional way it was fitted by Ted, Mark and Tony. They went to great lengths to ensure everything was as we wished. They were always on time, and never seemed to stop working. An excellent all round team."
Bob & Vicky Blunden
"The Designer listened to our requirements and offered us expert advice without being pushy and we weren’t rushed at any time into a decision. The design evolved to our mutual satisfaction. When it came to paying the deposit we were confident with the design and our choice of materials.
The fitting team were responsive to our requirements. They worked hard and were skilful with the installation. They arrived promptly every morning. We were involved with the daily decision making so that the outcome was to our satisfaction. Many thanks SBS."
Mr. & Mrs. Moore
"I had help from the initial planning right through to the installation. Nigel advised on products and surfaces etc., which was a great help. The fitting team were brilliant and Ted was so kind, helpful and re-assuring to a very anxious customer! SBS fitted a kitchen for us in 1979, and when we moved 17 years later it was still in good condition. I have already recommended SBS to a neighbour and will continue to sing your praises."
Mrs. Wyndham
"From the beginning, seeing the receptionist and then the salesman, the liaison between us was first class. The workmen arrived on the date agreed, cleaning up after themselves daily and worked hard all day long. It was not rushed at all and any problems were talked through and dealt with immediately. Everybody was very helpful and courteous throughout. I had already used SBS in the 70’s in another house."
Mr. & Mrs. Giddings
"The standard of the materials, i.e. units, worktops and appliances are of a high standard. The Showroom has an excellent display of kitchens, which you are free to look around with no pressure from the Salesmen, but are there should you need advice. The fitters worked quickly but thoroughly to get our new kitchen up and running and left our home clean and tidy."
Mr. & Mrs. Piper
"I would recommend SBS because the design met my needs, and, even though I changed my mind, it was not a problem. Every consideration was given to me and I was very happy to be guided in the right direction. Information was accurate, and I felt comfortable with the Salesman and the fitters. They were friendly, not pushy, and met my needs. The kitchen is a delight! I keep feeling the sink – I love it! I have already recommended Mrs. Norman, Fareham which you are fitting this coming week. I still need some extras, and will be calling in shortly. Thank you."
Mrs. Jones. Fareham
"Diana, was very welcoming and encouraged us to wander around the Showroom without any sales pressure or interference. Nigel helped us made important decisions and gave us good advice. From our initial visit to the Showroom to measuring up, selecting appliances, doors, flooring etc., it was less than three weeks to fitting. The fitters were amazing and worked so hard. We couldn’t believe how much they achieved daily. Also, they only brought into the house what they needed on a daily basis so the house wasn’t over-run with kitchen paraphernalia. They tidied up to the best of their ability at the end of each day. We love it! It’s a complete transformation."
Mr. & Mrs. Barnes
"The helpfulness and general courtesy has been excellent. The Staff have been most helpful ranging from Nigel to the Fitters. The kitchen looks great and we are very pleased with the quality of the units. Many thanks again for all your help."
Mrs. Pearce. Southsea
"I would recommend SBS because of your excellent service. The first point of contact in your Showroom and the advice given was very helpful. The Salesman arrived when he said he would, and worked out exactly what we wanted. The fitters also arrived when you said they would (nobody likes broken appointments), and nothing was too much trouble. So, all in all, we were very satisfied with a job very well done. Thank you."
Mr. & Mrs. Southwell
"This is the second SBS kitchen we have purchased. The first was 20 years ago in a previous house. We are pleased to report that the whole process was completed efficiently from planning to installation and this latest kitchen is equally as good as the first one."
Mr. & Mrs. Lee
"My Wife and I were delighted with our newly fitted kitchen. The help and courtesy we received from the planning stage through to installation under the quiet leadership of Ted and his team of Mark and Tony could not be faulted. I have already commenced recommending SBS European Kitchens to friends and neighbours!!!"
Mr. Harris
"From the first time I walked into “SBS” I found all the staff to be extremely warm and friendly and more than happy to help. Owen, in particular, has been very supportive, answering every little query that I had. The installation was carried out by friendly competent workmen who did an excellent job and I would strongly recommend SBS to anyone seeking a good quality kitchen. They were very professional at all times. Nothing too much trouble for the fitters Larry and Ashley two very polite and friendly people very pleased with all aspects."
Mrs Radcliffe
"Everyone is so helpful and friendly they worked so hard and they finished perfect. We would recommend them to anyone as we were. After the job was done the kitchen looked brilliant and the fitters worked so hard. Thankyou to you all at SBS it was a perfect job."
Mr & Mrs White
"The service was good everything was finished on time without too much dirt and the staff were so friendly. And the prices were competitive as well thankyou all at SBS."
Mr Willis
"The installation of our kitchen was done perfect. From the planning to the completion everything was done in a methodical way. The fitter arrived early and worked so hard they did not stop til they had finished and their standards were to the highest and never dropped. Thankyou all."
Mr & Mrs Moody
"The workmen knew their job and were very professional clean and tidy and polite very nice people to have in our house. We are very pleased about our kitchen."
Mr & Mrs Martin